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Terms and Conditions • The developer is committed to fix any erros rsulted from a faulty design or programming bug • The developer is committed to secure the customers information from any intentional or unintentional lost, or by a programming bug or a faulty design • The developer will not use any information or statistics or data analysis for the customers data without written authorization from the customer • in the monthly or annual subscription models, or in the one time payment models in case the customer choose to use Aaram Group servers the developer will be committed to maintaine the servers and make a daily backup for the data for free • The updates that the developer adds to the system are free (Monthly and annual subscription and Onetime on Aaram Group Servers) • The developer will offer a free training for the customer's employees • Any further training or visits to the customer after the free training will be invoiced. • Customer service over the phone and other communication channels is free of charge for the monthly and the annual subscriptions • Hosting and Customer service over the phone and other communication channels is free of charge for the one time payment subscription in the first year, after the first year it will be invoiced • Any customized updates requested by the customer will be studied by the developer, uppn approval a quotation for time and cost will be sent to the customer and developed based on the shcedule and work load of the developer • In case the customer activated Facebook integration for the messgaes and comments and page feed, the servers will keep these data for 3 months then it will be deleted • In case the customer activated the notifiations service, the servers will keep it for 3 months then it will be deleted • The Audit Logs will be kept on the servers for 3 months then it will be deleted Delivery and Return Policy • This service is a cloud based CRM subscription, thus the delivery is a subscription with users creditentials and any customized request agreed upon with the customer • After the trial period and paying the subscription there's no refund or payment cancelation unless Aaram Group failed to commit to it's obligations We appreciate your concerns about your information privacy oevr the internet This policy was prepared to help you understanding the nature of the information that we collect from you - if any - when you visit our portal and how do we use this information Payments Our payment gateway is integrated and licensed by iyzico a major payment gateway provider in Turkey. Aaram Group will only save your payment infomration if and only if you agreed to Browsing This portal was designed to help you using the information that you save for your own benefit Aaram Group will not access or use your information in anyway unless we have authorization from you side. Internet Protocol Address (IP) Your IP address will be regisitered in any website you visit on the internet beside your date and time of the visit and your browser information beside the url of the website that forward you to this site. Links to other Internet websites Our portal may have links to other websites on the internet. Information Disclosure Aaram Group will keep the privacy and security of all your infomration all the time we will not diclose, transfer or sell these information to any other party unless it was required by the law and based on a legal sabina Upon contacting us All the information of your calls messages or emails will be kept private Amidments to the privacy policy Aaram Group has the right to amend the terms of the privacy polucy if needed and when needed you will be informed of any changes to the privacy policy and it's effect on you. Contact us you can contact us using any of our social media accounts listed in our website or by sending an email to info@aaramgroup.com or by phone 00905418621688 Finally You privacy and security concerns are our priority we hope to achieve so based on this policy |